Immigration Practice Manager, Boston, MA – Iandoli Desai & Cronin P.C., located in the historic Charlestown Navy Yard, seeks an Immigration Practice Manager for a full-time, 40 hrs/week position. We are dynamic eight attorney and twelve paralegal immigration law firm serving professionals, businesses, and academic institutions. Our clients are leaders in medicine, engineering, bio-technology, and academia. We are seeking a Practice Manager to:
Develop or enhance, implement and document internal case processing and procedures.
Review current internal paralegal workflow processes and procedures to document procedures in place.
Develop or enhance and implement paralegal case management processes and procedures.
Train or re-train paralegals on proper processes and procedures.
Work with Billing to identify areas for improvement as they relate to Paralegal involvement.
Database Management & Reporting:
Serve as Point of Contact with our Edge/LawLogix database.
Develop and create weekly client reports for paralegal/attorney teams.
Coordinate with paralegals to ensure client database is updated as need.
Develop and run weekly case reports for each paralegal/attorney team to ensure adequate staffing and fair distribution of cases amongst paralegals.
Identify training needs and develops, implement and manage paralegal training manual and program for onboarding and for continuing education.
Update training materials as needed.
Conduct hands-on paralegal training, to include substantive immigration law as well as filing procedures and internal protocols.
Chair biweekly or monthly paralegal group meetings on “hot topics”.
Career Development, and Team-Building:
Develop in-depth understanding of professional development needs within the group and manages satisfaction and retention initiatives.
Manage annual review process for attorneys and paralegals.
Prepares and follows through on individual attorney and paralegal development plans.
Develops and manages initiatives to create a cohesive team and meaningful connections within the group.
Facilitates communication within the group, including proactively developing and managing various practice group communications.
Manage closing file/scanning process.
Transition our fee agreements into templates and manage the process to send clients prior to engagement.
Oversee updating and creating client materials, including approval packages, process memos or guides, etc.
Review and billing process.
5+ years of experience in a senior level capacity at an immigration law firm
Expert knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes.
Knowledge of case management systems, preferably Edge/LawLogix.
Experience corresponding with clients directly on case processing and other procedural matters.
Ability to prioritize own work and team’s work and take on multiple projects.
Excellent attention to detail.
Excellent organizational skills
Strong facility with case management reporting analytics.
Exercises excellent independent judgment.
Exclusively working via telecommuting/work-from-home is not feasible for this position. We are in a hybrid model allowing up to 2 days work from home.
Please email résumé and cover letter to firstname.lastname@example.org with “Practice Manager” in the subject line. No phone calls please. Absolutely no recruiters. Only those candidates selected for an interview will be contacted