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Robert F. Kennedy Human Rights

Washington, D.C.

Student Defense

Washington, D.C.

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Center for International Environmental Law

Washington, D.C.

Louis D. Brandeis School of Law (University of Louisville) Logo
Louis D. Brandeis School of Law (University of Louisville)

Louisville, Kentucky

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EarthRights International

Washinton, D.C.

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Littler Mendelson, P.C.

Irvine, California

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Earthjustice

Chicago, Illinois

Toyota Motor North America

Plano, Texas

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Fair Elections Center

Washington, D.C.

Washington and Lee University

Lexington, Virginia

Consumer Financial Protection Bureau

Washington, D.C.

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International Ombudsman Association

Seattle, Washington

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Earthjustice

Chicago, Illinois

Pace University

New York, New York

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Earthjustice

San Francisco, California

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Hunton Andrews Kurth LLP

Houston, Texas

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Kelley School of Business

Bloomington, Indiana

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University of Pennsylvania

Philadelphia, Pennsylvania

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Drake University Law School

Des Moines, Iowa

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IT Service Support Team Lead
Location: Downtown Chicago office Remote: No The IT Service Support Team Lead will coordinate the daily activities of the IT Helpdesk Team members for phone and deskside support to all SmithAmundsen offices. He or she will prioritize available resources to meet business needs and support level of service goals, define and report on key performance indicators, and develop and maintain workflows for managing the Helpdesk ticket tracking system. He or she will also perform analysis on key performance indicators and workflows to determine and implement continuous improvement projects. The IT Service Support Team Lead will provide mentoring and coaching for internal Helpdesk Team members in accordance with Firm guidelines and management directives. The following are the


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