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T-Mobile is seeking a highly motivated and collaborative Corporate Counsel to join its Legal team, supporting consumer litigation and dispute resolution matters. This role will be a key member of the Consumer Litigation team, responsible for managing a high-volume docket of consumer disputes, including litigation and arbitration.

The ideal candidate is a business-minded attorney who thrives in a fast-paced environment, takes ownership of matters end-to-end, and delivers practical, risk-based legal guidance. This role partners closely with internal stakeholders across Care, Executive Response, and other customer-facing teams to support T-Mobile’s commitment to exceptional customer experience while effectively managing legal risk. 

What You’ll Do

• Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations
• Serve as a hands-on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution
• Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy, while ensuring efficient use of resources
• Partner cross-functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes
• Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements
• Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly.
• Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy
• Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness
• Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency

The Experience You’ll Bring

• Juris Doctor (JD) from an accredited law school
• Active bar membership in at least one U.S. jurisdiction and willingness to get a Kansas Bar License
• 2-4 years of experience as a business attorney, with relevant in-house and/or top law firm transitional experience.
• Preferred 4–7 years of relevant legal experience, with a focus on consumer litigation, arbitration, or dispute resolution
• Experience managing a high-volume docket and balancing competing priorities
• Demonstrated ability to independently handle litigation matters and work effectively managing outside counsel
• Strong business judgment and ability to provide practical, solution-oriented legal advice
• Excellent written and verbal communication skills
• Highly organized, proactive, and able to anticipate issues and drive efficient outcomes
• Experience in telecommunications, consumer protection, or similarly regulated industries is a plus

Why You’ll Love Working Here

• You’ll play a key role in shaping how T-Mobile manages consumer disputes at scale
• You’ll be part of a collaborative, high-impact legal team that partners closely with the business
• You’ll have the opportunity to drive meaningful improvements in processes, strategy, and customer experience
• At least 18 years of age
• Legally authorized to work in the United States

About T-Mobile

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